Testimonials

Testimonials

Customer Reviews

Securing Higher Reimbursement Rates

Mid-Sized Multispecialty Medical Group (Houston, TX)

Challenge:

“Our medical group was struggling with underwhelming reimbursement rates from commercial payers. Every year, we faced revenue shortfalls because our contracts did not reflect the rising costs of delivering quality care. We lacked the negotiation power and insights needed to demand fair rates.”

Halcyon Helped:

“Halcyon Healthcare Advisors completely changed the way we handle payer contracts. They conducted a full contract benchmarking analysis, identifying where our rates were below market averages. Using real-time payer intelligence and negotiation strategies, their team advocated for higher reimbursement rates across multiple specialties. They even assisted in dispute resolution for underpaid claims, ensuring that we recovered thousands in previously lost revenue.”

Results:

  • Increased reimbursement rates by 18% across three key specialties.
  • Successfully negotiated better terms with five major payers, improving long-term financial stability.
  • Gained access to real-time rate analytics, allowing us to proactively negotiate future contracts.

Before Halcyon, we felt powerless in contract negotiations. Now, we walk into payer discussions armed with data, confidence, and a strategy. Thanks to Halcyon, we’re maximizing revenue instead of leaving money on the table!”

Cutting Processing Time in Half

Behavioral Health Practice Expanding Across Texas

Challenge:

“As a growing mental health clinic, we constantly faced delays with provider credentialing and payer enrollment. It was exhausting trying to keep up with CAQH, NPI registrations, and payer applications—our staff was overwhelmed. Some of our new therapists had to wait 3-6 months before seeing patients due to credentialing delays!”

How Halcyon Helped:

“Halcyon Healthcare Advisors automated our entire credentialing workflow. They set up a centralized credentialing system to track all our providers, handle CAQH management, and send automated reminders for license renewals. They also expedited payer applications, reducing the back-and-forth with insurance companies. Their team took the burden off our staff so we could focus on expanding our practice.”

Results:

  • Reduced credentialing time by 50% – from 3-6 months down to 6-8 weeks.
  • Ensured 100% compliance with payer enrollment deadlines, preventing delayed revenue cycles.
  • Saved staff 40+ hours per month by eliminating manual credentialing tasks.

“I can’t believe we were doing all this manually before! Halcyon’s credentialing services not only saved us time and money but also helped us expand faster without administrative bottlenecks. I highly recommend their services to any growing practice!”

From Confusion to Compliance

Regional Hospital System (Dallas, TX)

Challenge:

“When CMS mandated hospital price transparency, we struggled to implement the required changes. We lacked a standardized pricing structure and had no idea how to organize and publish our standard charges, shoppable services, and payer-negotiated rates in a compliant format. We knew that non-compliance would result in penalties and lost patient trust, but we didn’t know where to start.”

Halcyon Helped:

“Halcyon Healthcare Advisors conducted a comprehensive compliance audit and implemented a structured hospital pricing strategy that met CMS guidelines. They helped us create a clear, easy-to-navigate pricing file, developed self-pay pricing estimates for patients, and ensured that our published rates were competitive while maintaining transparency. Their expert guidance ensured that our pricing was not just compliant but optimized to attract both insured and self-pay patients.”

Results:

  • Achieved full CMS compliance within 60 days, avoiding federal penalties.
  • Created a user-friendly pricing tool that improved patient engagement and trust.
  • Implemented a competitive pricing model, increasing self-pay patient conversions by 22%.

“Halcyon didn’t just help us comply with CMS rules—they turned price transparency into a strategic advantage for our hospital. We now provide clear, competitive pricing, and more patients are choosing us because they trust our transparency. This was a game-changer for our hospital’s reputation and revenue!”

A Trusted Partner for Healthcare Providers

Independent Specialty Clinic (Austin, TX)

Challenge:

“As a busy specialty clinic, we needed a consulting partner that not only understood credentialing, contracting, and compliance but also provided fast, responsive, and professional service. In the past, we had worked with other firms that took weeks to respond to simple inquiries, and the delays cost us time, money, and patient satisfaction. We needed a firm that would communicate proactively, solve problems efficiently, and treat our practice as a priority.”

Results:

  • Response time improved by 75%, eliminating unnecessary delays in credentialing and contract processing.
  • Faster contract turnaround led to increased revenue stability and faster payer enrollment.
  • High-touch client service created a trust-based relationship, making Halcyon our go-to partner for all compliance and contracting needs.

Results:

  • Reduced credentialing time by 50% – from 3-6 months down to 6-8 weeks.
  • Ensured 100% compliance with payer enrollment deadlines, preventing delayed revenue cycles.
  • Saved staff 40+ hours per month by eliminating manual credentialing tasks.

“What truly sets Halcyon apart is their commitment to professionalism and responsiveness. We never feel like just another client—every email, every phone call, and every request is handled with urgency, expertise, and a personal touch. Their team is an absolute pleasure to work with, and we highly recommend them to any healthcare provider looking for a reliable and professional consulting partner!”

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